Or better yet, don't buy any appliances at Wal-Mart. Back in late April, I purchased a Magnavox converter box with the government issued coupon for my analog TV. 6 months later, it died on me. Every time I turned it on, it would shut itself off. I tried unplugging the power and plugging it back in again to no avail.
I was getting such a headache from dealing with the service warranty department somewhere in the Rockies, the Funai Corporation. I live on the east coast. The reps there were rude and so argumentative about the whole thing. The run around is ridiculous and inefficient. They were putting through order for UPS to send someone to my house with a pre-paid label to put on the package (assuming I were to pack the appliance in a box) and ship it to their service department, with the intention of shipping a replacement converter box to my house in 4-6 weeks.
I was willing to go back to watching my TV analog style for the time being. I don't care about that but the problem came when they told me that someone from UPS would come to my house in 3-7 business days and I kept telling them repeatedly that I live alone and I have to work and I can't even guarantee that I'll be in the office if the UPS delivery person arrives there instead. They just outright didn't care and kept telling me that it was my responsibility and kept complaining about how I had called them 4 times already.
In light of this this whole random process of having UPS show up at my house when I am not going to be home, I simply asked these people if they could just mail me the pre-paid label instead so I could then package and ship the appliance back to the company on my own time. That's really what they are supposed to do and that is what customer service reps from UPS suggested but would they budge? Nope...they refused.
Being that I had paid a little less than 10 bucks for this thing with the coupon, I decided to junk this converter box and get a new one from Best Buy. The one from Best Buy was more expensive but it works a thousand times better.
Sometimes you really do get what you pay for.